1. Refund Eligibility

Refunds are issued for:

• Returned items that meet our Return Policy conditions
• Faulty, damaged, or incorrectly sent items
• Orders cancelled before dispatch

2. Refund Method

All approved refunds will be credited to the original payment method used at checkout. We are unable to issue refunds to a different card, account, or method.

3. Refund Timeline

Once your return is received and inspected:

• We will notify you within 2 business days of approval or rejection
• Approved refunds are processed within 5 business days
• The funds may take an additional 3–10 business days to appear in your account, depending on your bank or card provider

4. Partial Refunds

Partial refunds may be granted in circumstances where:

• An item is returned in a condition that is not fully original (e.g., missing tags)
• Only part of an order is returned

5. Original Shipping Costs

Original shipping costs are non-refundable unless the return is due to a fault on our part (e.g., incorrect or damaged item).

6. Late or Missing Refunds

If you have not received your refund within the expected timeframe:

1. Check your bank account again
2. Contact your card provider — processing times may vary
3. If the issue persists, contact us at [email protected]